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Eclo's virtual fitting system requires users to share their fit preferences. Optionally, users may scan their feet to create 3D models. Eclo is the steward of this data and helps users get fitted and buy shoes at participating retailers. Users own their fit preference data and 3D foot scans, as described in the Privacy Policy below. Eclo has a perpetual license to use the anonymized version of the data for research and development, as described in the Privacy Policy below. 

Privacy Policy

Effective Date: January 25, 2023

This Privacy Policy ("Policy") governs the collection, use, and disclosure of personal information and data related to the use of Eclo's Virtual Fitting System for Shoes (the "Service"). The Service is provided by Eclo Inc. ("Eclo," "we," "our," or "us"). By accessing or using the Service, you acknowledge and agree to the practices described in this Policy.

1. Information We Collect

Eclo's Virtual Fitting System for Shoes may collect the following types of information from users:

a. Personal Fit Preferences: When you use the Service, we may collect personal fit preferences, such as preferred shoe styles, brands, and sizing information. This information is used to provide you with personalized size recommendations and enhance your virtual fitting experience.

b. 3D Foot Scans: To ensure accurate size recommendations and proper fit, the Service may request and collect 3D foot scans of your feet. These scans are used for the purpose of virtual fitting and are not shared with third parties without your consent.

c. Usage Information: We may collect information about how you use the Service, such as the features you interact with and the duration of your sessions. This data is used for improving our technology and enhancing user experience

d. Log Data: We may collect log data, including error reports and usage patterns, to monitor system performance and troubleshoot issues.

2. Ownership and Licensing of User Information

You retain ownership and control over the personal fit preferences and 3D foot scans you provide through the Service.

3. License of Anonymized Information

By using the Service, you grant Eclo a perpetual, worldwide, royalty-free license to use, modify, and analyze anonymized and aggregated data derived from your personal fit preferences and 3D foot scans. This anonymized data will be used exclusively for research and development purposes, including but not limited to improving the accuracy of our virtual fitting technology and developing new features.

4. Information Security

We take reasonable measures to protect your information from unauthorized access or disclosure. However, no data transmission over the internet or storage system can be guaranteed to be completely secure. Therefore, we cannot guarantee the absolute security of your information.

5. Disclosure of Information

We may share your personal information with third parties in the following circumstances:

a. Service Providers: Trusted third-party service providers who assist us in delivering and maintaining the Service. These service providers are bound by contractual obligations to protect your information.

b. Legal Compliance: We may disclose your information to comply with legal obligations, respond to requests from law enforcement agencies, or protect our rights, privacy, safety, or property, or those of our users or the public.

6. Changes to this Privacy Policy

We may update this Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be effective upon posting the revised Policy on our website or within the Service.

7. Contact Us

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at:

By using the Eclo Virtual Fitting System for Shoes, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy. If you do not agree with this Policy, please do not use our Service.

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